Betty Young wins LOVE award for living our company’s values every day! Betty’s kind and gentle nature with both the staff and residents does not go unnoticed by all that visits Brook House. Betty has always demonstrated our organisation’s values. It was observed that Betty uses the life stories and personal details of the resident to tailor her approach with the resident to deliver the quality of care. Even when the home has been short with staff or the shift has been stressful, Betty has shined through with her calm nature and “can-do” attitude.