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End-of-life care Comfort and compassion in end-of-life care

End-of-life care is a singular opportunity to provide individuals with a dignified and meaningful conclusion to their journey. With only one chance to navigate this delicate phase, it is imperative to do so with sensitivity and care.

We offer comprehensive end-of-life care in our fully equipped care homes, catering to our residents who are nearing the end of their lives, typically those grappling with terminal illnesses.

We collaborate closely with doctors and nurses who provide the 24-hour care that end-of-life residents need and make sure that they are comfortable and peaceful at this challenging time. We support them with day-to-day tasks and arrange visits from loved ones, so that valuable time can be spent together and they have the emotional support they need.

We provide our assistance every step of the way.

We pride ourselves on our person centred approach to care and we honour all our residents’ unique needs and requirements by tailoring our end-of-life care to them. A core part of our service revolves around prioritising your emotional well-being, autonomy, and identity.

What is palliative care?

Palliative care is a specialised care approach designed to enhance the quality of life for individuals facing serious illnesses. Most of our palliative residents come to us during their last year of life, transitioning into end-of-life care.

In addition to managing physical symptoms, palliative care offers emotional support to help residents and their families cope with the challenges that lie ahead. We communicate openly and sensitively about what you can expect to help you make informed decisions about your care. Unlike hospice care, which is specifically for individuals with a terminal prognosis, palliative care is not limited by life expectancy and can be integrated at any stage of a serious illness, including during active treatment.

Two elderly women and a younger woman smiling at each other

Palliative care at the Future Care Group

Palliative residents are closely monitored by our healthcare professionals to provide the support they need and care for their physical and mental health.

By carefully tailoring palliative care to meet individual preferences, we have the chance to honour their unique journey and provide comfort in the face of uncertainty. Fulfilling wishes, aspirations, and dreams where possible not only acknowledges the individuality of each life but also contributes to a sense of closure and peace.

It is a profound privilege to create an environment that fosters emotional well-being, respects autonomy, and cherishes the essence of a person’s identity, ensuring that their final chapter is a testament to a life well-lived.

Palliative ‘LIFE’ Strategy

Our approach to person centred palliative care is summarised in our LIFE strategy. As with all care that we provide, we incorporate our ‘LIFE’ strategy into palliative/end-of-life care provision to ensure that your bespoke needs and wishes are met:


We listen to residents, staff, relatives, and other healthcare professionals, sharing ideas of how we can develop our approach to end-of-life care and acting on the feedback we receive to help our residents continue to live a meaningful life up until the end.


We communicate with all our residents and understand the importance of involving them in daily life wherever possible. We also facilitate socialising with other residents and arrange activities to keep the mind and body active.


We make sure that our residents enjoy as much freedom and independence as possible. They can make their own choices and continue to enjoy the interests that have always brought them joy for as long as possible.


We engage with residents and their loved ones so that we can improve their health and wellbeing while in our care. And when the inevitable happens, we will be with our residents and their loved ones every step of the way.

End-of-life care for
dementia residents

Residents with dementia will unfortunately require end-of-life care during their time with us. We are very experienced in providing this type of care. Our team assists dementia residents with daily tasks and supports them in maintaining their independence for as long as possible. When providing end-of-life care to dementia individuals, we make their final weeks as comfortable as possible. This is a difficult time for all involved, but we are here for them and their families with all of the support they need.

An old woman is sitting in a care home looking out of window

End-of-life nursing care

Nursing care involves providing round-the-clock care to residents within our home who are suffering from various medical conditions, and this is particularly important during end-of-life care. Our residents have access to the round-the-clock support that they require from doctors, nurses, and social workers. If their situation changes to the point where this type of care is required, we have the facilities and staff to provide support throughout this process. Residents will be able to receive the attention they require and will be cared for by experts to make sure they are as comfortable as possible.

Arrange your visit

Discuss how we can provide end-of-life care as part of our other care services. Call 020 8390 3366 or email so that we can arrange a visit to one of our homes.

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