The Future Care Group


Meet The Team at Brook House New Malden

Our Belief is that your future matters

Peter Haysom

Home Manager

I started my career in Healthcare at the age of 17, joining the Ambulance Service where I trained and qualified as a Paramedic. My career in healthcare has been varied with time spent in the Ambulance Service, Repatriation Services, NHS Hospitals and Nursing Homes.

I am very proud of the team we have here at Brook House. I know that they provide care to our residents just as they would wish for their own family members.

Please feel free to stop by for a chat or to take a look at our wonderful home!

Marc Arancon

Administration Manager

My journey as a Care Home Administrator began in 2017. I have been a part of an outstanding team, and I hope to create the same vital impact at Brook House. It is fulfilling and satisfying to provide high-quality care and service to the clients/residents. I am excited to share my knowledge and experience with the team of Brook House. It is an honour to be part of a fantastic team here where everyone is one big family.
I look forward to our team reaching our goals and consistently providing outstanding care. I am ready to learn new things and develop my skills throughout my journey at Brook House.


Emma-Louise Dale

Head of House Keeping
I have been working at Brook House since January 2019 as a housekeeper. I enjoy my job in every way and I love spending time with all the residents. I also take great pride in creating and maintaining a clean, tidy and safe home for residents and their guests to enjoy.
When I am at home, I love spending time with my family. I have two beautiful daughters that I am very proud of. One of my biggest passions is horse riding. My favourite activity is to take my horses Freddie and Eddie to Richmond park for a ride.

Karen Wills

Team Leader and Dementia Champion

I am a Team Leader and Brook House’s Dementia Champion. I enjoy working alongside a great team of people who take time in their roles to offer a Person-Centred approach to Care and work closely with our residents to ensure they live in a Happy, Safe and Comfortable home.

I have always had a keen interest in Dementia and Brain Injury after my Brain Tumor was operated on and successfully removed in 2002. I feel this has brought me a natural empathy and understanding of people and their symptoms and side effects, and l feel this helps me in my role as Dementia Champion. I joined The Future Care Group in 2019 as l could see the company has a good reputation for Dementia Care and strive to improve their Quality of Care, along with their Core Care Values, which are promoted and lived every day within their homes.

Arthur Krall

Chef Manager

Hi, my name is Arthur Krall and I have been working in the Brook House since 2013. I joined as a Laundry Assistant and grew into the position of Chef Manager.

I take my job very seriously as nutrition is extremely important for the elderly.

I enjoy speaking with our residents and discovering their likes and dislikes, so I can cater to their individual preferences.

Natasha Allen

Lifestyle Lead

My Name is Natasha, the Lifestyle Lead at Brook House Nursing Home.

I am thrilled to be part of the Brook House family, I enjoy bringing a sense of happiness and connection to those I care for and I’m looking forward to continuing this, and more, with the lovely residents of Brook House.

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